Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, contact support, or otherwise communicate with us.

• Account information: Name, email address, and password.
• Payment information: Credit card details and billing address, processed securely through Stripe. We do not store your full card number on our servers.
• Usage data: How you interact with the platform, including pages visited, features used, and search queries.
• Device information: Browser type, operating system, and IP address collected automatically when you use our service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform.
• Process transactions and send related communications.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities in connection with our service.
• Detect, investigate, and prevent fraudulent or unauthorized activity.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers: We share information with vendors who help us operate the platform (e.g., payment processing via Stripe, analytics via PostHog).
• Legal requirements: We may disclose information if required by law or in response to valid legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze platform usage and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the platform.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Object to or restrict processing of your data.
• Export your data in a portable format.

To exercise any of these rights, contact us at privacy@humanoid.inc.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@humanoid.inc.